Description: Use Microsoft's Outlook as Hotline/Helpdesk-solution for customer queries at Secretariat. One receives a predefined structure with the most common headlines that turn up in customer queries Secretariat, together with starting points for boilerplates which normally can be put into this segments. All templates for the phrases already have bilingual headlines and were tagged with small images to find them more easy.
Keywords:
Microsoft Outlook, Helpdesk, Text modules, Secretary textmodules, e-mail support, customer support, Helpdesk software
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